Information
Your questions, answered.
Have a specific question? Email us.
Can I buy directly from this website?
This website introduces NOVALINE and its products. It does not process orders or payments. Use “Find a partner” to look for a local contact, or email us for assistance.
How can I find a partner near me?
Search for a city or postal code in our locator. You can also select “Near me” and allow your browser to use your location. Contact the partner before visiting to confirm opening hours and product availability.
Are the products for enthusiasts or professionals?
The range is intended for people who care for their own vehicle and for automotive detailing professionals. Choose a product according to the surface, its condition and the result you want. Always follow the product label.
What size is featured in the range?
The six products featured on this website are presented in 500 mL bottles. Confirm the size and availability with the partner you contact.
How do I choose the right product?
Car Wash Shampoo is intended for washing; Nano Ceramic Spray for protection and finishing; the other cleaners target wheels, glass, fabrics or compatible multipurpose surfaces. Read the description and product label before applying.
Is Wheel Cleaner suitable for every wheel finish?
It is an acidic formula, so compatibility with every wheel or coating must not be assumed. Check the product instructions and your wheel manufacturer’s recommendations. If in doubt, seek advice before applying.
How long does Nano Ceramic Spray protection last?
Duration depends on factors such as surface preparation, application, washing and exposure. Refer to the product instructions. An advertised duration is not a promise of identical results under every condition.
Where can I find instructions and product documents?
The label is the first reference for use, precautions and compatibility. The Documentation section provides available information and a way to request a product sheet. For professional use, also request the applicable safety data sheet.
How do I become a partner or independent supplier?
Complete the Professionals form with information about your business and plans. We can then discuss potential collaboration. Submitting the form does not create a customer account or a purchase commitment.
How do I get prices or arrange a return?
Contact the partner from whom you intend to buy or have purchased for prices, availability, purchasing arrangements and returns. The transaction and seller’s terms apply, subject to your statutory rights.
Have a specific question? info@novalinecanada.ca